Customer Problem Report

Fill out the Customer Problem Report (CPR) request form COMPLETELY. Once the form is filled out, press the Submit button at the bottom of the page. Telecore will send this form back with the assigned CPR number or the reasons for denial (duplicate, explanation, etc.).

A CPR with complete and correct information will be processed within 24 hours. A CPR cannot be processed without a phone number, fax number and email address. If you cannot be contacted by one of these methods, please enter "none"; however, this may slow processing of the CPR.

All fields marked with an * are required.

Customer*

Email*

Phone* Fax*

Product*

Type* Criticality* Area*

Where was the problem found?*

To help us better identify the problem, please specify relevant Telecore part and revision numbers, if known.

Part number

Description*

Scenario